XADM: Information Store Crashes with NULL SPropValues

This article was previously published under Q321294
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
The information store (Store.exe) may crash unexpectedly with the following stack trace:
ChildEBP RetAddr  20b4f0e4 0043e7b9 store!EcCodePageConvertXRaw+0x6720b4f104 004316d0 store!EcCodePageConvertX+0x3420b4f130 0046f0c4 store!EcMakeSortKey+0x9720b4f158 0046f178 store!EcComparePrv+0x3cd20b4f180 0046f311 store!EcCompareProps+0xf920b4f190 0046e638 store!TWIR::EcCompareProps+0x1c20b4f1e8 0048ad1a store!TWIR::EcRestrictProperty+0x2ec20b4f21c 0046e47e store!VTABLETWIR::EcRestrictProperty+0xce20b4f248 0046e3b8 store!TWIR::EcRestrictHier+0x23520b4f274 0046e3b8 store!TWIR::EcRestrictHier+0x7820b4f2a0 0046e76d store!TWIR::EcRestrictHier+0x7820b4f2c4 0048685d store!TWIR::EcRestrictEx+0x4d20b4f2e0 0066a351 store!TWIR::EcRestrict+0x2020b4f36c 004cd8f5 store!VFOLD::EcCheckVisibility+0x12520b4f38c 004cd82a store!VFOLD::EcNotifySortlist+0x3920b4f3b8 0041e833 store!VFOLD::EcNotify+0x1f320b4f3d0 0041e455 store!SUBSLIST::EcNotifyAll20b4f6c4 0041eb72 store!MDB::EcPublish+0x11a20b4f6e8 00403bd2 store!NEVT::EcPublish+0xe920b4f708 0047e67f store!JSES::EcCommitTransaction+0x3c8					
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:

Component: HTTP-DAV

File nameVersion
Store.exe6.0.5770.81
Davex.dll6.0.5770.81
Exoledb.dll6.0.5770.81
Dsaccess.dll6.0.5770.81
Dscmsg.dll6.0.5770.81
Excdo.dll6.0.5770.81
Exmgmt.exe6.0.5770.81
Exprox.dll6.0.5770.81
Exres.dll6.0.5770.81
Exsp.dll6.0.5770.81
Exwmi.dll6.0.5770.81
Jcb.dll6.0.5770.81
Mad.exe6.0.5770.81
Mdbmsg.dll6.0.5770.81
Mdbsz.dll6.0.5770.81
Phatcat.dll6.0.5770.81

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.
Properties

Article ID: 321294 - Last Review: 10/24/2013 11:28:19 - Revision: 1.4

  • Microsoft Exchange 2000 Server Standard Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbexchange2000presp3fix kbexchange2000sp3fix kbfix KB321294
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