XADM: When You Delete a Task Request in Outlook, Sent Items Deletes the Original Task
This article was previously published under Q321535
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In Outlook, when you delete a task request mail message from the Sent Items folder, the original task is deleted instead of just the mail message.
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Steps to Reproduce the Problem
- Create two mail-enabled user accounts for User1 and User2.
- User1: Start Outlook.
- User1: On the File menu, point to New, and then click Task Request.
- User1: In the To text box, type user2.
- User1: Click to select the Keep and updated copy of this task on my task list check box.
- User1: Click Send, and then wait for the notification of acceptance.
- User2: Start Outlook.
- User2: Open the task request mail, and then click Accept to accept it.
- User1: Open the sent task request in your local Sent Items folder. Note that the yellow banner displays "Accepted by ... on ...". Close the message.
- User1: Select the item in the Sent Items folder, and then press the DELETE key to delete it.
Actual result: The local copy of the task in User1's Tasks folder is deleted.
- User1: Press the DELETE key again.
: Only the task request mail in the Sent Items folder is deleted. The associated task is not deleted.Actual result
: The selected item in the Sent Items folder is deleted.
Article ID: 321535 - Last Review: 02/27/2014 21:12:59 - Revision: 4.4
- Microsoft Exchange 2000 Server Service Pack 2
- Microsoft Outlook 2002 Service Pack 1 (SP-1)
- Microsoft Outlook 2000 Standard Edition
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