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"Stop error code 0x000000C2 (BAD_POOL_CALLER)" error message on a cluster node

This article has been archived. It is offered "as is" and will no longer be updated.
On one node of a Windows 2000 Cluster, you may receive random Stop error messages similar to the following:
*** STOP 0x000000C2 BAD_POOL_CALLER (0x00000007, 0x00000000, 0x00000000,0x00000000)
In this error message, the parameters after "0x00000007" will vary.
This behavior occurs in a scenario where multiple processors run threads that try to free the same memory location. This behavior occurs because of a problem in the Windows disk caching code.

This problem can occur after you install the update that is described in the following article in the Microsoft Knowledge Base:
317633 A Logical Disk on an Extended Partition Is Recognized as a Primary Partition
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English-language version of this fix should have the following file attributes or later:
   Date         Time   Version         Size       File name   -----------------------------------------------------------   25-Apr-2002  22:22  5.0.2195.5265      42,256  Basesrv.dll         16-Nov-2001  17:23  5.0.2195.4643      34,416  Classpnp.sys   14-Dec-2001  22:12  5.0.2195.4771      29,968  Disk.sys   25-Apr-2002  22:22  5.0.2195.4928     708,880  Kernel32.dll        29-May-2001  14:47  5.0.2195.3649      29,328  Mountmgr.sys   13-Apr-2002  22:52  5.0.2195.5575   1,687,296  Ntkrnlmp.exe        13-Apr-2002  22:53  5.0.2195.5575   1,687,040  Ntkrnlpa.exe        13-Apr-2002  22:53  5.0.2195.5575   1,707,648  Ntkrpamp.exe        13-Apr-2002  22:52  5.0.2195.5575   1,665,024  Ntoskrnl.exe   				

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
More information
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with Only One Reboot

Article ID: 321793 - Last Review: 12/07/2015 10:49:37 - Revision: 4.0

Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Enterprise Edition, Microsoft Windows 2000 Professional Edition, Microsoft Windows 2000 Server, Microsoft Windows 2000 Standard Edition

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