PowerToys causes an error message in Windows XP

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
When you are using any of the Microsoft PowerToys tools, you may receive the following error message:
fast.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
   App name  App version  Module name   Module version  Offset   -------------------------------------------------------------   fast.exe  5.1.3564.0   comctl32.dll  6.0.2600.0      0001a87b 				
This issue may occur because the Microsoft PowerToys tools are not completely compatible with Windows XP.
To resolve this issue, obtain and install the most current versions of the Microsoft PowerToys tools. For information about how to do so, please view the following Microsoft Web site:

Article ID: 321976 - Last Review: 01/12/2015 20:18:21 - Revision: 3.0

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
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