Article ID: 322201 - View products that this article applies to.
This article was previously published under Q322201
When you try to quit Microsoft Word or close a Word document, you may receive an error message that is similar to the following:
MS Visual C ++ Runtime Library Runtime Error!
C:\Program Files\Microsoft Office\Office10\Winword.EXE
This problem may occur if the Works in Word Suite Add-in is installed on your computer.
To resolve this problem, remove the Works in Word Suite Add-in. To do this, follow these steps.
After you remove the Works in Word Suite Add-in, Word may not be available from the Works Task Launcher.
NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
For additional information about the Troubleshoot Utility, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/289506/ )How to install and use the Support.dot template in Microsoft Word 2002
Article ID: 322201 - Last Review: May 18, 2007 - Revision: 3.2