This article was previously published under Q322257
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After you configure Microsoft Outlook with a custom filter to change how e-mail is displayed based on rules such as the sender, the e-mail is not filtered when you use Outlook Web Access (OWA) to check your mail. Even after you select the custom filter in OWA, your filter is still not used.
To work around this problem, use Microsoft Internet Explorer 6.0 or later when you use OWA to check your mail.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.