Windows: Remote Shut Down of Client Computer Fails
This article was previously published under Q322625
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to remotely shutdown a client computer by using Shutdown.exe, the shutdown may fail with no error message, or you may receive the following error message:
The device is not ready.
This problem may occur when CRTL+ALT+DELETE has been turned off for logon on the client computer.
For additional information about how to resolve this problem in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
"Device Not Ready" Error Message When You Try to Shut Down a Windows XP Workstation Remotely
For additional information about how to resolve this problem in Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:
Remote Shutdown Results in Logoff When Unlock Computer Dialog Box Is Displayed
Windows NT 4.0
To correct this problem in Windows NT 4.0, install the latest service pack.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
HOW TO: Use the Remote Shutdown Tool to Shut Down and Restart a Computer in Windows 2000
Article ID: 322625 - Last Review: 12/07/2015 11:00:16 - Revision: 2.3
Microsoft Windows 2000 Professional Edition, Microsoft Windows XP Professional, Microsoft Windows NT 4.0
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