Article ID: 322912 - View products that this article applies to.
This article was previously published under Q322912
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When you use an AIMM-aware (Accessibility) program with the Japanese version of a Microsoft Office XP program, incorrect characters may appear when you type double-byte character set (DBCS) characters in the Input Method Editor (IME).
This problem may occur on a Microsoft Windows 98-based or on a Microsoft Windows Millennium Edition (Me)-based computer.
Update and service pack informationThis problem is corrected in Microsoft Office XP Alternative User Input Update: March 9, 2004.
For additional information about Office XP Alternative User Input Update: March 9, 2004, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/832668/ )Office XP Alternative User Input Update: March 9, 2004
This update was first included in Microsoft Office XP Service Pack 3.
For additional information about the latest service pack for Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/307841/ )How to obtain the latest Office XP Service Pack
Hotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The Japanese version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Size File name ---------------------------------------- 23-Oct-2002 20:41 3,431,508 Msctf.msp
This hotfix is a post-Office XP Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:
Date Time Version Size File name ------------------------------------------------------ 27-Sep-2002 18:37 5.1.2409.28 277,504 Msctf.dll 23-Aug-2001 19:31 5.1.2409.22 169,472 Msimtf.dll 07-Jan-2002 16:26 5.1.2409.24 229,888 Sptip.dll 27-Sep-2002 18:38 18.104.22.168 4,608 Hkl0411.dll 27-Sep-2002 18:38 22.214.171.124 4,608 Hkl0404.dll 27-Sep-2002 18:38 126.96.36.199 4,608 Hkl0804.dll 27-Sep-2002 18:38 188.8.131.52 4,608 Hkl0412.dll
325671Additionally, you may have to install Windows Installer 2.0 to install this hotfix. For additional information about the Windows Installer requirement for post-Office XP SP-2 hotfixes, click the following article number to see the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/325671/ )OFFXP: Overview of the Office XP Service Pack 2
(https://support.microsoft.com/kb/330537/ )OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in Office XP Service Pack 3.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates
Article ID: 322912 - Last Review: January 17, 2015 - Revision: 1.6