Many Secure Socket Layer Connections May Slow Down Performance

This article was previously published under Q323015
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
On a server that is servicing many Secure Socket Layer (SSL) connections, performance may be slowed down significantly.
CAUSE
If there are many SSL connections, a significant percentage of CPU time is spent locating the SSL contexts.
RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:
   Date         Time   Version        Size       File name   ----------------------------------------------------------   16-Aug-2002  20:00  5.0.2195.5781     123,664  Adsldp.dll          16-Aug-2002  20:00  5.0.2195.5781     131,344  Adsldpc.dll         16-Aug-2002  20:00  5.0.2195.5781      62,736  Adsmsext.dll        16-Aug-2002  20:00  5.0.2195.5992     358,160  Advapi32.dll        16-Aug-2002  20:00  5.0.2195.5265      42,256  Basesrv.dll         16-Aug-2002  20:00  5.0.2195.5855      49,424  Browser.dll         16-Aug-2002  20:00  5.0.2195.6012     135,952  Dnsapi.dll          16-Aug-2002  20:00  5.0.2195.6012      96,016  Dnsrslvr.dll        16-Aug-2002  20:00  5.0.2195.5722      45,328  Eventlog.dll        16-Aug-2002  20:00  5.0.2195.5907     222,992  Gdi32.dll           16-Aug-2002  20:00  5.0.2195.5859     145,680  Kdcsvc.dll          04-Jun-2002  18:31  5.0.2195.5859     199,952  Kerberos.dll        16-Aug-2002  20:00  5.0.2195.6011     708,880  Kernel32.dll        15-Jul-2002  12:52  5.0.2195.5940      71,024  Ksecdd.sys   22-Jul-2002  20:54  5.0.2195.5960     507,152  Lsasrv.dll          22-Jul-2002  20:54  5.0.2195.5960      33,552  Lsass.exe           16-Aug-2002  20:00  5.0.2195.4733     332,560  Msgina.dll          12-Aug-2002  21:54  5.0.2195.6006     108,816  Msv1_0.dll          16-Aug-2002  20:00  5.0.2195.5979     307,472  Netapi32.dll        16-Aug-2002  20:00  5.0.2195.5966     360,720  Netlogon.dll        16-Aug-2002  20:00  5.0.2195.5979     916,752  Ntdsa.dll           16-Aug-2002  20:00  5.0.2195.6015     387,856  Samsrv.dll          16-Aug-2002  20:00  5.0.2195.5951     129,296  Scecli.dll          16-Aug-2002  20:00  5.0.2195.5951     302,864  Scesrv.dll          18-Jul-2002  21:58  5.1.2195.0        146,192  Schannel.dll        13-Jun-2001  02:05  5.0.2195.3727       3,856  Svcpack1.dll        16-Aug-2002  20:00  5.0.2195.6000     379,664  User32.dll          16-Aug-2002  20:00  5.0.2195.5968     369,936  Userenv.dll         16-Aug-2002  20:00  5.0.2195.5859      48,912  W32time.dll         04-Jun-2002  18:32  5.0.2195.5859      57,104  W32tm.exe           15-Aug-2002  18:10  5.0.2195.6017   1,642,416  Win32k.sys   15-Aug-2002  12:30  5.0.2195.6013     179,472  Winlogon.exe        16-Aug-2002  20:00  5.0.2195.5935     243,472  Winsrv.dll          16-Aug-2002  20:00  5.0.2195.5944     125,712  Wldap32.dll         22-Jul-2002  20:54  5.0.2195.5960     507,664  Lsasrv.dll          18-Jul-2002  21:58  5.1.2195.0        146,192  Schannel.dll        16-Aug-2002  20:00  5.0.2195.6011     708,880  Kernel32.dll        16-Aug-2002  20:00  5.0.2195.6017   1,642,416  Win32k.sys   16-Aug-2002  20:00  5.0.2195.5935     243,472  Winsrv.dll  				

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
Properties

Article ID: 323015 - Last Review: 10/24/2013 12:00:25 - Revision: 2.11

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server
  • kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbsecurity kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB323015
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