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FIX: A queued component message is put in dead queue when you shut down the Dllhost.exe process

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q323706
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
If a queued component (QC) message is active when you shut down the Dllhost.exe process, the QC message is put in dead queue instead of in the retry queues. The message that is similar to the following will appear in the application event log:


The COM+ Queued Components Player was unable to create an instance of a Queued  Component. CPlayer BindToObject Server Application ID: {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} Server Application Instance ID: {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} Server Application Name: sample QC server name Error Code = 0x80080008 : Object server is stopping when OLE service contacts it COM+ Services Internals Information: File: d:\nt\com\com1x\src\comsvcs\qc\player\player.cpp, Line: 453 Comsvcs.dll file version: ENU 2001.12.4414.42 shp

CAUSE
QC messages are moved to dead queue because the Dllhost.exe process is shut down on the server.
RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Hotfix information

How to obtain the hotfix

This issue is fixed in the Microsoft Windows XP COM+ 1.5 Hotfix Package QXP5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
330227 Availability of the Windows XP COM+ Hotfix Rollup Package 5
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
kbWinXPpreSP2COMRollup5Fix
Properties

Article ID: 323706 - Last Review: 12/07/2015 11:20:35 - Revision: 2.0

Microsoft COM+ 1.5, Microsoft Windows XP Home Edition, Microsoft Windows XP Professional, Microsoft COM+ 1.5

  • kbnosurvey kbarchive kbbug kbfix kbwin2000presp4fix kbwinxpsp2fix kbwinxpsp1fix kbwinxppresp2fix atdownload KB323706
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