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An RPC Error Occurs When You View Services on a Remote Computer

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q323790
SYMPTOMS
When you try to view or manage services on a remote Microsoft Windows XP-based computer by using the Services snap-in (Services.msc), you may receive the following error message:
Unable to open service control manager database on \\computer.
Error 1722: The RPC server is unavailable.
CAUSE
This error message may occur if the File and Printer Sharing for Microsoft Networks component is not turned on on the remote computer.
RESOLUTION
To resolve this issue, turn on the File and Printer Sharing for Microsoft Networks component on the remote computer.
MORE INFORMATION
The File and Printer Sharing for Microsoft Networks component must be turned on for many remote-management functions to work. For example, the following commands do not work if the File and Printer Sharing for Microsoft Networks component is not turned on. sc.exe \\computer query
[SC] OpenSCManager FAILED 1722:
The RPC server is unavailable.
at.exe \\computer
The network path was not found.
schtasks.exe /query /s \\computer
ERROR: The network path was not found.
Properties

Article ID: 323790 - Last Review: 12/03/2007 04:55:48 - Revision: 6.4

  • Microsoft Windows 2000 Server
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows XP Professional
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
  • kbenv kberrmsg kbprb KB323790
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