This article was previously published under Q324041
This article has been archived. It is offered "as is" and will no longer be updated.
When you export COM+ applications that have the Component Services snap-in on Windows 2000 that has the COM+ 18.1 rollup, the generated .msi file may have extra entries. The extra entries in the .msi file would not be generated if the COM+ 18.1 rollup was not installed on the computer. Because of the extra entries, you may receive the following error message when you install the .msi file:
Error 1929. Error unregistering COM+ Application. Contact your support personnel for more information.
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
To resolve this problem, obtain Microsoft COM+ Rollup Hotfix 20.2. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
324034 INFO: Availability of Windows 2000 Post-Service Pack 2 COM+ Hotfix Rollup Package 20.2
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.