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Event ID 1054 is logged in the Application log in Windows Server 2003 or in Windows XP Professional

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q324174
SYMPTOMS
The following event may be logged in the Application log:
Event ID: 1054
Source: Userenv
Type: Error
Description:
Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted). Group Policy processing aborted.
The client computer may also experience a very slow logon.
CAUSE
This behavior may occur if the address for the configured preferred DNS server on the client is invalid or unreachable.
RESOLUTION
To resolve this behavior, correct the DNS address in the Internet Protocol (IP) properties:

Windows Server 2003

  1. Open Network Connections in Control Panel.
  2. Right-click Local Area Connection, and then click Properties.
  3. Click Internet Protocol (TCP/IP), and then click Properties.
  4. Type the correct DNS address in the Preferred DNS server box.
  5. Click OK.

Windows XP Professional

  1. Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.
  2. Right-click Local Area Connection, and then click Properties.
  3. Click Internet Protocol (TCP/IP), and then click Properties.
  4. Select the Use the following DNS server addresses option button if it is not already selected.
  5. Type the correct DNS address in the Preferred DNS server box.
  6. Click OK.
STATUS
This behavior is by design.
MORE INFORMATION
If these steps did not resolve your problem or if you want more information about Event ID 1054, visit the following Microsoft Web site:
Properties

Article ID: 324174 - Last Review: 09/29/2008 21:50:18 - Revision: 8.0

  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, 64-Bit Datacenter Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
  • Microsoft Windows XP Professional
  • kbnetwork kberrmsg kbprb kbprod2web KB324174
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