This article was previously published under Q324439
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The DM_USER_DEFAULT flag is missing from the DOCUMENTPROPERTYHEADER structure in the Printui.dll file for Windows 2000.
The DM_USER_DEFAULT flag is removed from the DOCUMENTPROPERTYHEADER structure for Windows 2000 but is available in Microsoft Windows NT 4.0 and Microsoft Windows XP.

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size    File Name    Operating System   ------------------------------------------------------------------------   17-Jun-2002  05:20  5.0.2195.5893  381,200 Printui.dll  Windows 2000				
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
With this fix installed, Printui.dll now sets the DM_USER_DEFAULT flag in the DOCUMENTPROPERTYHEADER structure for Windows 2000.

Article ID: 324439 - Last Review: 10/26/2013 17:15:04 - Revision: 3.5

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbwin2ksp4fix kbprint kbbug kbfix kbqfe KB324439