This article was previously published under Q324755
You may not be able to install or use the WinFax PRO 10.0 fax management software from Symantec Corporation on your Microsoft Windows XP-based computer.
This behavior occurs because WinFax PRO 10.0 is incompatible with Windows XP. For compatibility with Windows XP, you must use WinFax PRO 10.02 or later.
To resolve this issue, remove WinFax PRO 10.0 (if it is installed on your computer), and then contact Symantec Corporation to inquire about how to upgrade to a version of WinFax PRO that is compatible with Windows XP. For more information about how to do this, contact Symantec Corporation at the following Symantec Web site:
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The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.