This article was previously published under Q324908
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to use a virtual private network (VPN) connection, any of the following symptoms may occur:
The connection appears with a red X.
You receive the following error message:
You do not have sufficient privileges for accessing the connection properties. Contact your administrator.
These symptoms occur under the following conditions:
Windows 2000 Service Pack 1 (SP1) or Service Pack 2 (SP2) is installed.
You are not logged on with local administrator permissions.
You installed the fix that is described in the following Microsoft Knowledge Base article:
318138 MS02-029: Unchecked Buffer in Remote Access Service Phonebook Allows Code to Run
Dial-up connections continue to work correctly without requiring administrator permissions. A member of the Domain Users group may be able to create and use a new VPN connection. However, the symptoms that are listed in this article may occur after the user cancels the connection.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Microsoft Windows 2000 Service Pack 1, Microsoft Windows 2000 Service Pack 2, Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Service Pack 1, Microsoft Windows 2000 Service Pack 2