How to disable error reporting by the Application Error Reporting tool in Office XP
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This article explains how you can disable the Application Error Reporting tool if you do not have Internet access or do not want to use this feature. If you disable the tool, you receive the following error message instead when your program crashes:
If you were in the middle of something, the information you were working on might be lost.
Restart Office Program
For more information about this error, click here.
Instead of disabling error reporting, you can redirect the error reports to a local server on your network. See the references section of this article for more details.
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Disable Error Reporting by Changing a Registry EntryImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
To change the Application Error Reporting tool so that it does not report errors, follow these steps:
- Start Registry Editor (Regedit.exe).
- Locate and then click the following key in the registry:HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\10.0\Common
- On the Edit menu, point to New, and then click DWORD Value.
- Type DWNeverUpload.
- Double-click the new value, type 1 in the Value data box, and then click OK.
- Quit Registry Editor.
Disable Error Reporting by Using a System PolicyThe System Policy Editor, which is included in the Microsoft Office XP Resource Kit, can apply the registry entry from the previous method to all your desktops. To learn more about the Office XP Resource Kit, visit the following Microsoft Web site:
- Start the System Policy Editor, and then make sure that the Office10.adm template is loaded.
- Double-click Default User profile.
- Expand Microsoft Office XP.
- Expand Corporate Error Reporting.
- Click to select the Disable application error reporting check box.
- Click to select the Check to enforce setting on; uncheck to enforce setting off check box.
- Click OK.
Test Changes in Error Reporting ConfigurationTo test the configuration of your Error Reporting Server, you can use the Office XP Application Recovery tool that is installed with Office XP. To do this, follow these steps:
- Star a Microsoft Office program.
- One the Start menu, point to All Programs, point to Microsoft Office Tools, and then click Microsoft Office Application Recovery.
- In the Microsoft Office Application Recovery box, select the program that you started in step 1, and then click Recover Application.
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Article ID: 325075 - Last Review: 12/07/2015 11:36:59 - Revision: 4.4
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