This article was previously published under Q325081
This article has been archived. It is offered "as is" and will no longer be updated.
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
To troubleshoot activation or licensing issues, you may have to force the re-entry of your Office XP product identification code. This article describes how to force your computer to prompt you for your Office XP product identification code.
NOTE: The product identification code is located on the documentation that you received with Office XP.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To force the Product Identification Code dialog box to appear, you must rename a specific registry key. Because there are several versions of Windows Installer, the program that facilitates the installation of programs, the registry key may be in one of two locations. To force the Product Identification Code dialog box to appear, first use Method 1. If the ProductID key does not exist at the specified location, use Method 2.
NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.