You cannot access attachments that are in signed e-mail messages with the OpenAttach call

This article was previously published under Q325412
This article has been archived. It is offered "as is" and will no longer be updated.
If you digitally sign an e-mail message, the OpenAttach call in Microsoft Outlook 2000 does not work, and you receive the following error message:
0x80070005 (MAPI_NO_ACCESS)
This problem occurs because the OpenAttach call was not designed to work in secure e-mail messages because named properties are lost during the SMime conversion.
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name   ------------------------------------------------   04-Dec-2002  15:35      1,804  Hotfix.txt   08-Nov-2002  15:52    235,520  Olkintl.msp   08-Nov-2002  16:03  1,428,480  Olkintl_admin.msp   08-Nov-2002  16:02      2,981  Readme.txt				
After the hotfix is installed, the global version of this fix will have the file attributes (or later) that are listed in the following table:
   Date         Time   Version       Size     File name   ------------------------------------------------------------   30-Oct-2002  19:40  5.5.2656.94   720,144  Cdo.dll   30-Oct-2002  19:39  5.5.2656.94   813,328  Cdo.dll_0004   02-Nov-2002  08:16  5.5.3184.0    154,112  Emsabp32.dll_0005   26-Sep-2002  02:21  5.5.3182.0    131,344  Emsui32.dll_0005   10-Oct-2002  00:31  5.5.3183.0    540,944  Exsec32.dll_0005   23-Jul-2002  21:47  8.30.3173.0   782,608  Outex.dll   23-Jul-2002  21:41  9.0.6718.0    368,691  Pstprx32.dll_0002				

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Article ID: 325412 - Last Review: 01/11/2015 21:59:55 - Revision: 2.3

Microsoft Outlook 2000 Standard Edition, Microsoft Outlook 2000 Service Pack 3

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