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XADM: The Exchange 2000 Information Store Stops Unexpectedly Because of an Access Violation That Occurs When Converting HTML or RTF Messages

This article was previously published under Q325743
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
The Exchange 2000 Server Information Store may stop unexpectedly because of an access violation.
CAUSE
This problem occurs because of a logic error in the code that converts Hypertext Markup Language (HTML) and Rich Text Format (RTF) messages in the Exchange 2000 information store.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Component: Information store

The English version of this fix has the file attributes (or later) that are listed in the following table.
   File name      Version   ------------------------------   Store.exe      6.0.5771.26   Ccmproxy.dll   6.0.5771.26   Davex.dll      6.0.5771.26   Drviis.dll     6.0.5771.26   Dsaccess.dll   6.0.5771.26   Dscmsg.dll     6.0.5771.26   Ese.dll        6.0.5771.26   Eseperf.dll    6.0.5771.26   Eseperf.hxx    6.0.5771.26   Eseperf.ini    6.0.5771.26   Excdo.dll      6.0.5771.26   Eximap4.dll    6.0.5771.26   Exmgmt.exe     6.0.5771.26   Exnntp.dll     6.0.5771.26   Exoledb.dll    6.0.5771.26   Expop3.dll     6.0.5771.26   Exproto.dll    6.0.5771.26   Exprox.dll     6.0.5771.26   Exres.dll      6.0.5771.26   Exsmtp.dll     6.0.5771.26   Exsp.dll       6.0.5771.26   Exwmi.dll      6.0.5771.26   Febecfg.dll    6.0.5771.26   Iisif.dll      6.0.5771.26   Iisproto.dll   6.0.5771.26   Imap4be.dll    6.0.5771.26   Imap4evt.dll   6.0.5771.26   Imap4fe.dll    6.0.5771.26   Imap4svc.dll   6.0.5771.26   Inproxy.dll    6.0.5771.26   Jcb.dll        6.0.5771.26   Mad.exe        6.0.5771.26   Madmsg.dll     6.0.5771.26   Mdbmsg.dll     6.0.5771.26   Mdbsz.dll      6.0.5771.26   Msgtrack.dll   6.0.5771.26   Nntpex.dll     6.0.5771.26   Pcproxy.dll    6.0.5771.26   Phatcat.dll    6.0.5771.26   Pop3be.dll     6.0.5771.26   Pop3evt.dll    6.0.5771.26   Pop3fe.dll     6.0.5771.26   Pop3svc.dll    6.0.5771.26   Protomsg.dll   6.0.5771.26   Tokenm.dll     6.0.5771.26   X400prox.dll   6.0.5771.26				
NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.
AV
Properties

Article ID: 325743 - Last Review: 10/26/2013 17:18:45 - Revision: 1.3

Microsoft Exchange 2000 Server Standard Edition

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