This problem may occur if one of the recipient addresses on the To: line of the e-mail message cannot be located.
Cumulative Patch Information
To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
To resolve this problem, install the Microsoft Exchange 2000 Server Post-Service Pack 3 Messaging Database (MDB) patch. For additional information about how to obtain this update, click the article number below to view the article in the Microsoft Knowledge Base:
329882 XGEN: Post-Exchange 2000 Server Service Pack 3 Messaging Database Fixes That Are Available
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: