Error message when you try to install a program after you upgrade your computer to Windows XP: "Enter an alternative path to a folder containing the installation package 'Isscript.msi' in the box below"
This article was previously published under Q326674
When you try to install a program after you upgrade your computer to Windows XP, you may receive an error message that resembles the following:
The feature you are trying to use is on a network resource that is unavailable. Click OK to try again. Enter an alternative path to a folder containing the installation package 'Isscript.msi' in the box below.
This behavior may occur if the ISScript program is installed in your computer.
Method 1: Remove ISScript and registry entries that are associated with the program
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
Click Start, and then click Control Panel.
Click Add or Remove Programs.
In the Currently installed programs list, click the entry for the ISScript program if it is present, and then click Remove.
Note If you receive the error message from the "Symptoms" section after you follow this step, exit Add or Remove Programs, and then go to step 4.
Click Start, click Run, type regedit, and then click OK
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