Screen Saver May Not Start in Windows XP

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q326719
This article has been archived. It is offered "as is" and will no longer be updated.
Your screen saver may not start if all the following conditions exist:
  • The Human Interface Device Access service is running.
  • An administrator logs on first and the screen saver is automatically started one time. The administrator logs off and a non-administrator user logs on to the same computer.
When these conditions exist, the screen saver may not start automatically for the non-administrator user.
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version       Size    File name    Platform   ---------------------------------------------------------------   26-Aug-2002  16:55  5.1.2600.100  19,456  Hidserv.dll  x86        26-Aug-2002  16:55  5.1.2600.100  65,024  Hidserv.dll  IA64				

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Article ID: 326719 - Last Review: 12/07/2015 11:59:23 - Revision: 1.5

Microsoft Windows XP Home Edition, Microsoft Windows XP Professional, Microsoft Windows XP Professional x64 Edition

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