Article ID: 327672 - View products that this article applies to.
This article was previously published under Q327672
This article has been archived. It is offered "as is" and will no longer be updated.
When you are using the Microsoft Connector for POP3 Mailboxes to download e-mail messages, you may receive the following error message:
After you close the error message dialog box, the following files are created:
Microsoft Connector for POP3 Mailboxes has encountered an internal error that it could not recover from.
Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
The application, vmimb.exe, generated an application error The exception generated was c0000005 at address 77F85C41 (RtlpWaitForCriticalSection)
This problem may occur if the following conditions exist:
To work around this problem, increase the Microsoft Connector for POP3 Mailboxes Scheduler time. This provides a longer interval of time before the next start of the connector. The next-scheduled start of the Connector occurs later, and does not overlap the current download.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This symptom has also occurred with the Microsoft Connector for POP3 on SBS 4.5, and occurred as a result of a different cause. These errors are frequently caused by having a POP server listed in the POP3 Connector with a Fully Qualified Domain Name (FQDN) that is greater than 32 characters. The FQDN name length issue was corrected in the Microsoft Connector for POP3 that is used with Microsoft Exchange 2000 on SBS 2000/SBS 2000 SP1.
(https://support.microsoft.com/kb/267256/EN-US/ )Error Message: Microsoft Exchange Connector for POP3 Mailboxes Has Encountered an Internal Error that it...