This article was previously published under Q327913
When you start Microsoft Excel, the toolbars and the menu bar are missing. Also, you may not be able to use the right-click feature.
This problem may occur if the Excel toolbar file (Excel.xlb) is damaged.
To resolve this problem, follow these steps:
Click Start, and then click My Computer.
On the Tools menu, click Folder Options.
Click the View tab, click to clear the Hide extensions for known file types box, click Show hidden files and folders, and then click OK.
Locate the Excel.xlb file in the following folder
C:\Documents and Settings\username\Application Data\Microsoft\Excel
where username is your user name.
NOTE: If Excel.xlb is not in this folder, search for it by clicking Start, and then clicking Search.
Right-click Excel.xlb, click Rename, type ExcelXLB.old, and then press ENTER.
Restart Excel, and then re-create your custom tool bar and menu bar settings as required.
Excel.xlb contains custom tool bar and menu bar settings.
For more information about creating custom toolbar buttons, click Microsoft Excel Help on the Help menu, type customize buttons and toolbars in the Office Assistant or the Answer Wizard, and then click Search to view the topic.