This article was previously published under Q328982
This article has been archived. It is offered "as is" and will no longer be updated.
In Microsoft Project Web Access, when you try to access the Issues page, a Windows NT Challenge dialog box appears.
Service Pack Information
This problem is corrected in Project Server 2002 Service Pack 1.
To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867830 How to obtain the latest Microsoft Project Server 2002 service pack
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name ------------------------------------------------ 05-Sept-2002 1:00 PM 2,842,624 Prjsvr10.msp 04-Sept-2002 2:06 PM 114,688 Stswizup.msi
After the hotfix is installed, the following files will have the listed attributes or later: