Article ID: 329134 - View products that this article applies to.
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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
You may experience the following symptoms:
This problem occurs if a corrupted value exists in the registry that may have been written by a third-party installation program. The value may have existed before the symptoms occurred, but the problem may not have occurred until you used a particular component service.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.To resolve this problem, remove the corrupted value. Do not remove the registry key. To remove the corrupted value, follow these steps:
Microsoft is researching this problem and will post more information in this article when the information becomes available.
This problem was reported after Microsoft Windows 2000 Service Pack 3 (SP3) was applied or after Microsoft Windows Installer 2.0 was installed.
Article ID: 329134 - Last Review: October 25, 2013 - Revision: 4.0