This article was previously published under Q329183
When you try to rename a folder on an NTFS file system partition in Microsoft Windows XP, you may receive an error message that is similar to the following:
Cannot rename foldername: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use.
This problem may occur if files in the folder or in a sub-folder are currently being used.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
No prerequisites are required.
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name --------------------------------------------------------- 21-Sep-2002 07:14 126.96.36.199 24,576 Xpsp1hfm.exe 30-Sep-2002 12:24 5.1.2600.101 391,936 Mrxsmb.sys 30-Sep-2002 12:24 5.1.2600.101 152,832 Rdbss.sys 30-Sep-2002 09:26 5.1.2600.1129 392,576 Mrxsmb.sys 30-Sep-2002 09:26 5.1.2600.1129 152,960 Rdbss.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates