This article was previously published under Q329487
This article has been archived. It is offered "as is" and will no longer be updated.
BUG #: 362257 (SHILOH_BUGS)
When you try to restore a transaction log, the restore may fail and you receive the following error message:
Server: Msg 3456, Level 21, State 1, Line 1 Could not redo log record (290513:374:7), for transaction ID (0:11173219), on page (1:224546), database 'cr' (7). Page: LSN = (290513:152:1), type = 2. Log: OpCode = 5, context 4, PrevPageLSN: (290513:357:1).
Generally, this problem might occur if the log that is failing with error 3456 was backed up while a simultaneous index job was running on the database.
Note: The fix described in this article will not correct the current bad transaction log.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name --------------------------------------------------------------------- 09/19/02 14:26:13 2000.80.688.0 7,352,888 bytes Sqlservr.exe
NOTE: Because of file dependencies, the most recent hotfix or feature that contains the files may also contain additional files.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.