This article was previously published under Q329581
This article has been archived. It is offered "as is" and will no longer be updated.
When you double-click Safely Remove Hardware on a docked portable computer, error 0xFE may occur.
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Note that the original version of this hotfix has been replaced by the 810400 hotfix. For additional information about this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
810400 USB devices may not work after you unplug a downstream USB hub from the host controller
The following file is available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name ----------------------------------------- 21-Nov-2002 11:09 51,968 Usbhub.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.