Article ID: 329866 - View products that this article applies to.
This article was previously published under Q329866
NoticeThis article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center
(https://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fwin2000)is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy
When you try to join a Windows 2000-based client computer to a Windows 2000 domain by using the fully qualified domain name (FQDN) of the domain, you may receive one of the following error messages after you type the name and password of an account with permissions to join the domain:
The following error occurred attempting to join domain "example.com":
The network location cannot be reached. For information about network troubleshooting, see Windows Help.
When you try to join the domain by using the NetBIOS domain name, you are successful.
Network path not found.
This issue may occur if the TCP/IP NetBIOS Helper Service is not running on the client computer.
To resolve this issue, start the TCP/IP NetBIOS Helper Service, and then join the domain. To start the NetBIOS Helper Service, follow these steps:
Article ID: 329866 - Last Review: February 28, 2007 - Revision: 2.4