Article ID: 329887 - View products that this article applies to.
This article was previously published under Q329887
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When you try to use Active Directory Users and Computers or Active Directory Sites and Services, you may receive the following error message:
When you try to use Active Directory Domains and Trusts, you may receive the following error message:
Naming information cannot be located because: Logon attempt failed.
Contact your system administrator to verify that your domain is properly configured and is currently online.
The configuration information describing this enterprise is not available.
The logon attempt failed.
This issue may occur if the Windows 2000 security settings are corrupted.
To resolve this issue, reset the Windows 2000 security configuration to the default values. To do this, follow these steps:
For additional information about another issue that may generate the same error messages as those described in the Symptoms section of this article, click the following article number to view the article in the Microsoft Knowledge Base:
257346For additional information about how to reset security settings in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/257346/EN-US/ )"Access This Computer from the Network" User Right Causes Tools Not to Work
(https://support.microsoft.com/kb/313222/EN-US/ )HOW TO: Reset Security Settings Back to the Defaults