Article ID: 329913 - View products that this article applies to.
This article was previously published under Q329913
This article has been archived. It is offered "as is" and will no longer be updated.
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
When you open a Microsoft Word 97 document in Microsoft Word 2000, numbered lists may not appear as indented.
This problem occurs because the values for the NumberPosition properties, TextPosition properties or the TabPosition properties are not maintained when you open the Word 97 document in Word 2000.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
After you install this fix, follow the steps that are listed later in this section of this article to set the FavorWord97ListIndents registry key and to turn on the fix.
The Global version of this fix should have the following file attributes or later. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name -------------------------------------------------------------- 21-Jan-2003 00:00 n/a 3,490,100 Winword.msp 21-Jan-2003 00:28 n/a 4,678,304 Winword_admin.msp After the hotfix is installed, the Global version of this fix will have the file attributes (or later) that are listed in the following table. Date Time Version Size File name -------------------------------------------------------------- 17-Jan-2003 23:35 18.104.22.16816 8,826,932 Winword.exe
How to Enable the Hotfix by Using the FavorWord97ListIndents Registry KeyTo turn on the product fix listed in this article, enter the following registry key and value.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
In Word 97, you can set the indent by using the Bullets and Numbering dialog box, or for example, by using the following line of code.
For Word 97 documents, you can save the file, reopen the file, and see that the NumberPostion value is retained.
When you open these documents in Word 2000, the indents do not appear and the NumberPosition value is not retained.