Article ID: 331072 - View products that this article applies to.
This article was previously published under Q331072
Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.
When you try to add a Microsoft Windows XP Professional computer to a Microsoft Small Business Server 2000 domain, you may receive one of the following error messages:
When you click Details, you may see entries that are similar to one of the following:
A domain controller for the domain DomainName.local could not be contacted.
Ensure that the domain name is typed correctly.
If the name is correct, click Details for troubleshooting information.
The following error occurred when DNS was queried for the service location (SRV) resource record used to locate a domain controller for domain DomainName.local:
The error was: "DNS name does not exist."
(error code 0x0000232B RCODE_NAME_ERROR)
The following error occurred when DNS was queried for the service location (SRV) resource record used to locate a domain controller for domain DomainName:
The error was: "This operation returned because the timeout period expired."
(error code 0x000005B4 ERROR_TIMEOUT)
The error may occur if any one of the following conditions is true:
Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
Note An antivirus program is designed to help protect your computer from viruses. You must not download or open files from sources that you do not trust, visit Web sites that you do not trust, or open e-mail attachments when your antivirus program is disabled.
For additional information about computer viruses, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/129972/ )Computer viruses: description, prevention, and recovery
Use a local DNS serverOn Small Business Server 2000 networks, Microsoft recommends that you use the local IP address of the DNS server on all client computers. To configure Windows XP to use Small Business Server 2000 for the DNS server, follow these steps:
Use the DNS domain nameAfter you make sure that Windows XP is using a local DNS server, use the full DNS domain name when you try to add the computer to the domain. To determine the DNS domain name, follow these steps:
Remove third-party firewall software
(https://support.microsoft.com/kb/810402/ )Clients cannot join a domain with Norton Internet Security 2002
Follow recommendations for setting up Windows XPWhen you set up Windows XP on a Small Business Server 2000 network, Microsoft recommends that you add the computer to the domain before you install any client programs. In particular, do not install Microsoft Firewall Client. If you already installed Firewall Client, remove the program before you add the computer to the domain.
To remove Firewall Client, follow these steps:
To install Firewall Client manually, follow these steps:
(https://support.microsoft.com/kb/316418/ )How to set up a Windows XP Professional Client in an SBS 2000 network
Article ID: 331072 - Last Review: October 30, 2006 - Revision: 3.1