This article was previously published under Q331371
This article has been archived. It is offered "as is" and will no longer be updated.
In Microsoft Message Queuing 2.0, Mqbkup.exe (the backup and restore utility file) does not support a Virtual Cluster service in Microsoft Windows 2000 Service Pack 3 (SP3) and earlier versions.
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 SP4 that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------------- 29-Oct-2002 15:38 5.1.2600.27 329,840 331371_w2k_sp4_x86_en.exe
After the hotfix is installed, the following files will have the listed attributes or later:
Microsoft has confirmed that this is a problem in Microsoft Message Queuing 2.0. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
The following command line switch accommodates the name of the Microsoft Message Queuing resource:
mqbkup [ b | r ] [ /C <name-of-msmq-resource> ] <path-to-backup-directory>
NOTE: You can not change the error strings in Mqbkup.exe for this hotfix or for future Windows 2000 Service Packs. Therefore, when errors that are returned by Mqbkup.exe are run on a Virtual Cluster service, the errors refer to the Microsoft Message Queuing resource and the cluster resource manager.