Microsoft has released an update to Microsoft Outlook 2002 Service Pack 2 (SP-2). This update fixes a crash or lack of response that is described in the following Microsoft Knowledge Base article
OL2002: Outlook Stops Responding When You Download a Message After You Apply Office XP Service Pack 2
that was introduced in Microsoft Office XP Service Pack 2 (SP2) that affects Microsoft Outlook Post Office Protocol version 3 (POP3) when you download messages.
This update also fixes a vulnerability that could allow an attacker to send a malformed message, which would make the user’s Microsoft Outlook session unresponsive. Additionally, this update includes security fixes and corrects other issues in Microsoft Outlook 2002 SP-2.
This article describes how to download and install the Outlook 2002 Update: December 4, 2002.
This update was first included in Office XP Service Pack 3. For additional information about the latest service pack for Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest Office XP Service Pack
How to Download and Install the UpdateIMPORTANT
: The installation of the Outlook 2002 Update: December 4, 2002 that is described in this article requires that your version of Microsoft Windows Installer be 2.0 or later.
: Before you install the client update, you must have Office XP Service Pack 2 (SP2) installed. For additional information about how to install Office XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:
OFFXP: Overview of the Office XP Service Pack 2
If you installed Outlook from a CD-ROM, you have the following two options:
- Use the Office Product Updates Web site to automatically install all of the latest updates that includes all available service packs and public updates.
- Install only the Outlook 2002 Update, by following the steps described later in this article.
Both options require that you have your Microsoft Office XP CD-ROM available throughout the installation process.
Office Product Updates
To have the Office Product Updates Web site detect the required updates that you must install on your computer, visit the following Microsoft Web site:
After detection is complete, you receive a list of recommended updates for your approval. Click Start Installation
to complete the process.
Install Only the Client Update
Follow these steps to download and install the client update:
- Visit the following Microsoft Web site:
- Click Save to save the Olk1005.exe file to the selected folder.
- In Windows Explorer, double-click olk1005.exe.
- If you are prompted to install the update, click Yes.
- Click Yes to accept the License Agreement.
- Insert your Office XP CD-ROM when you are prompted to do so, and then click OK.
- When you receive a message that indicates the installation was successful, click OK.
: After you install the Outlook 2002 Update, you cannot remove it.
: Before you install the administrative update by using the steps in this article, verify that your administrative installation point has Microsoft Office XP Service Pack 1 (SP1) or Office XP SP2 installed. For additional information about how to obtain the latest Office XP Service Pack, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the Latest Office XP service pack
If you installed Outlook 2002 from a server location, the server administrator must update the server location with the administrative public update and deploy that update to your computer.
If you access HTTP e-mail accounts through Outlook, you should see the following Microsoft Knowledge Base article before you apply this update.
Error message when you open an e-mail message in your HTTP account after you install Outlook 2002 update: December 4, 2002
If you are the server administrator, follow these steps to download the administrative update:
- Visit the following Microsoft Web site:
- Download the file to your desktop.
- In Windows Explorer, double-click the olk1005a.exe file.
- Click Yes to accept the License Agreement.
- In the Please type the location where you want to place the extracted files box, type C:\Olk1005a, and then click OK.
- Click Yes when you are prompted to create the folder.
- Click Start, and then click Run. Type the following command in the Open box
msiexec /a Admin Path\MSI File /p C:\Olk1005a\MSP File SHORTFILENAMES=1 where Admin Path is the path to your administrative installation point for Microsoft Office XP (for example, C:\OfficeXP),
where MSI File is the .msi database package for the Office XP product (for example, ProPlus.msi), and
where MSP File is the name of the public administrative installation update.
NOTE: You can append /qb+ to the command line, so that both the Office XP Administrative Installation dialog box and the End User License Agreement dialog box do not appear.
- To deploy the update to the client workstations, click Start, and then click Run. Type the following command in the Open box
msiexec /i Admin Path\MSI File REINSTALL=Feature List REINSTALLMODE=vomus where Admin Path is the path to your administrative installation point for Office XP (for example, C:\OfficeXP),
where MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi), and
where Feature List is the list of feature names (case sensitive) that have to be reinstalled for the update. To install all features, you can use REINSTALL=ALL.
For additional information about how to update your administrative installation and deploy to client workstations, click the following article number to view the article in the Microsoft Knowledge Base:
How to install a public update to administrative installations of Office XP
This article contains standard instructions for installing an administrative public update.
How to Determine Whether the Public Update Is Installed
Outlook 2002 Update: December 4, 2002 contains updated versions of the following files:
Envelope.dll 10.0.4517.0Exsec32.dll 10.0.4608.0Impmail.dll 10.0.4406.0Outlcm.dll 10.0.4510.0Outllib.dll 10.0.4608.0Outlmime.dll 10.0.4608.0Outlook.exe 10.0.4510.0 Outlph.dll 10.0.4406.0
In Outlook, click About Microsoft Outlook
on the Help
menu to determine the version that is on your computer. If the update is installed, version 10.4608.4219 appears in the About Microsoft Outlook
For additional information about how to check the version of Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
How to check the version of Office XP
: If Outlook 2002 Update: December 4, 2002 is already installed on your computer, you receive the following message when you try to install Outlook 2002 Update: December 4, 2002:
This update has already been applied or is included in an update that has already been applied.
Issues Fixed by the Update
When you use Outlook on a POP3 or IMAP (MSN Hotmail) mail server, you receive a malformed message that causes Outlook to stop responding (crash) each time you try to retrieve the message from the mail server. This issue continues to occur until the malformed message is removed from the server. The update fixes the issues described in the following Knowledge Base articles:
OL2002: The Custom MAPI Transport Provider Does Not Force Outlook to Retrieve Messages Immediately
OL2002: Filtered Views Do Not Work with Custom Keyword Fields
OL2002: An Extra Signature Is Added When You Insert an Attachment Programmatically
OL2002: Journal Entry for a Contact Includes the Contact's Title
OL2002: Outlook Does Not Display the Task Names When You Print Calendars That Have the Tasks Grouped by Category in the Calendar View
OL2002: The Message Body of the NDR Is Blank
OL2002: Error Message Occurs When You Print Calendar Information to a Xerox Document Center Printer
OL: Size of Autosaved Outlook Messages That Have Embedded Objects May Double When Word Is the Default Editor
OL2002: Image in Signature Not Viewable Upon Reply (Red "X" is Shown Instead)
Additional Issues That Are Fixed by the Update
The issues in this section are also fixed by the update.
URLs Do Not Work When You Open Folder Items with the Outlook:// Protocol After You Install Office XP SP1
When you try to access Folder items with the outlook:// protocol using the entry ID of the item in the Uniform Resource Locator (URL) after you apply Office XP SP1, the links may be inaccessible and cause the resource or item to not be found.
New Journal Entry for Contact Creates Two links for the Contact
When you create a new journal entry for a contact by using the Actions menu in the Contacts form, the contact is listed two times in the Contacts box in the new Journal Entry form if the contact has a title (for example, Dr., Mr., or Ms.) in the Full Name box in the Contact form.
You Cannot Turn on or Turn Off the DualFont Mode Option When you Use SBCS Characters in the Japanese version of Outlook 2002
If you input an English letter of half width (example: "a," "b," "c," and "d") when you edit a message in the Japanese version of Outlook 2002, your preferred font may be ignored unexpectedly, and the Arial font is used.
Administrators Cannot Prevent Users from Creating or Accessing Outlook Data Files
Office XP SP2 breaks the fix that is described in the following Microsoft Knowledge Base article, and does not allow administrators to prevent users from creating or accessing Outlook data files:
OL2002: Administrators Cannot Prevent Users from Creating Outlook Data Files