Article ID: 331945 - View products that this article applies to.
This article was previously published under Q331945
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When the Windows in Taskbar check box is cleared, the Microsoft Visual Basic for Applications BeforeClose event does not run.
To verify whether the Windows in Taskbar check box is cleared follow these steps:
Service Pack InformationThis problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/307841/ )How to obtain the latest Office XP Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Size File name --------------------------------------------------- 25-Oct-2002 02:07 5,728,836 Winword.msp
This fix is a post Microsoft Office XP Service Pack 2 (SP-2) fix. To install the fix you must have Microsoft Office XP SP-2 installed on your computer. For additional information Office XP Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
Date Time Version Size File name ---------------------------------------------------------- 24-Oct-2002 12:44 10.0.4622.0 10,598,984 Winword.exe
325671Additionally, you may have to install Microsoft Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post Office XP Service Pack 2 (SP-2) fixes, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/325671/EN-US/ )OFFXP: Overview of the Office XP Service Pack 2
(https://support.microsoft.com/kb/330537/EN-US/ )OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.