FIX: Memory is not released when you close forms and reports in Access 2002

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you close forms and reports in Microsoft Access Project, the memory may not be released, resulting in a memory leak. When the memory leak is large enough, the performance level may drop significantly, and your computer may stop responding (hang).
Cause
This problem occurs if Access does not release the memory that is used by forms and reports when these objects are closed.
Resolution

Service Pack Information

This problem is corrected in Office XP Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack

Hotfix Information

Note For information about updating Access 2002 Runtime applications, click the article number below to view the article in the Microsoft Knowledge Base:

839022 How to obtain the latest Office XP Service Pack for Access 2002 Runtime

To resolve this problem, install the Office XP Service Pack 3.

For additional information about how to install and download Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 Description of Microsoft Office XP Service Pack 3
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Office XP Service Pack 3 and Office XP Service Pack 3 for Access 2002 Runtime.
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Properties

Article ID: 331989 - Last Review: 01/10/2015 13:49:06 - Revision: 8.0

  • Microsoft Access 2002 Standard Edition
  • kbnosurvey kbarchive kbqfe kbhotfixserver kbofficexppresp3fix kbenv kbbug KB331989
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