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Error messages when trying to install IIS components on Windows XP

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Author:
Kirill Palagin MVP
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SYMPTOMS
When installing any of IIS components on an affected system you may be prompted to specify the path to the installation files of Windows XP. After you supply the path to setup you may get an error message simillar to:
 
"Copy error
Setup cannot copy the file staxmem.dl_.
 
Ensure that the disk labeled 'Windows XP Professional Service pack 2 CD' is in the drive selected below, or provide the location where the file can be found."
even though the requested file is in the location you specify.
CAUSE
secedit.sdb in %windir%\security\database\ may be damaged.
RESOLUTION
Repair the file by following the procedure below.
1. Make a backup copy of the secedit.sdb file.
2. Open a command prompt by clicking Start, Run, and then typing "cmd" and pressing Enter.
3. Type or copy and paste the following command
esentutl /p %windir%\security\database\secedit.sdb
and press Enter. Click "OK" when presented with "Repair" warning. Wait for repair to finish.
4. Return to the dialog described in the Symptom section of this article, make sure that specified folder contains Windows installation files and click OK. Installation of IIS component(s) should continue normally.
Properties

Article ID: 555268 - Last Review: 08/17/2005 05:51:29 - Revision: 1.0

  • Microsoft Windows XP Service Pack 2
  • Microsoft Windows XP Service Pack 1
  • Microsoft Windows XP Professional
  • kbpubmvp kbpubtypecca kbhowto KB555268
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