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Disk Defragmenter NTFS Module has encountered a problem and needs to close

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Author:
Soumitra Sengupta MVP
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SUMMARY
When you try to run Disk Defragmenter tool you receive the following error:-"Disk Defragmenter NTFS Module has encountered a problem and needs to close. We are sorry for the inconvenience."
SYMPTOMS
When you try to run Disk Defragmenter tool you receive the following error:-"Disk Defragmenter NTFS Module has encountered a problem and needs to close. We are sorry for the inconvenience."
CAUSE
This error happens if some of the core components which are necessary to run disk defragmenter tool  got corrupted.
RESOLUTION
To resolve the above problem do the followings:-
 
1]Start>Run>type SFC /PURGECACHE >ok
2]Start>Run>type SFC /SCANNOW >ok
3]Start>Run>type chkdsk c: /r>ok
4]Start>Run>type Prefetch>ok. Select all the files and delete them.
5]Restart the computer.
 
 
 
Properties

Article ID: 555470 - Last Review: 10/11/2005 05:04:07 - Revision: 1.0

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Service Pack 1
  • Microsoft Windows XP Service Pack 2
  • kbpubmvp kbpubtypecca kbhowto KB555470
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