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Earlier Outlook clients cant connect to Exchange 2007 Server

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Author:
Yuval Sinay
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SUMMARY
The following knowledgebase will help you to resolve the issue that earlier Outlook clients cant connect to Exchange 2007 Server
SYMPTOMS
 
Earlier Outlook clients (Earlier then Outlook 2007) cant connect to Exchange 2007 Server
CAUSE
 
When you installed Exchange 2007, you may answer "No" to the question: 
 
"Do you have any client computers running Outlook 2003 and earlier or Entourage in your organization?"
 
The eliminate of the creation of Public Folder store and the connection from this Public Folder store to the mailbox store.
 
Farther information on the relationship of Public Folder and Outlook can be found in:
 
Exchange 12 and Public Folders
 

 
 
Note: Outlook 2000 isn't supported by Exchange 2007.
 
 
RESOLUTION
 
     1. Create a new public folder store.
 
     2. Connect the new public folder store to exiting mailbox store that host users mailboxes.
 
     3. Use "Configure Offline Address Book (OAB) Distribution for Outlook 2003 and earlier clients"
 
               wizard in Exchange 2007 Console, to enable Offline Address Book (OAB) Distribution for Outlook 2003
 
               and earlier clients
 
 
MORE INFORMATION
 
How Outlook 2007 works with different Exchange Server versions
 


Scripts for Managing Public Folders in the Exchange Management Shell
 

 
 
Properties

Article ID: 555851 - Last Review: 09/08/2007 07:27:21 - Revision: 1.0

  • Microsoft Exchange Server 2007
  • Microsoft Exchange Server 2007 Standard Edition
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
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