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Hyperlinks Open in Internet Explorer Instead of in the Default Browser

When you click a link in any of the following Windows features, the link may open in Microsoft Internet Explorer instead of in your default browser.
  • Help
  • Accessibility Wizard
  • Magnifier
  • Narrator
  • On-Screen Keyboard
  • The Add/Remove Programs tool in Control Panel
  • Active Desktop

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

To resolve this problem, download the Critical Update: 810649. To do this, visit the following Microsoft Windows Update Web site: The following files are available for download from the Microsoft Download Center:

All Languages Except NEC Japanese

DownloadDownload the Q810649_W2K_SP4_X86_EN.exe package now.

Where <ln> is the value that represents a specific language in the following table:
Language<ln> value
Chinese (Simplified)cn
Chinese (Traditional)tw
Dutch (Nederlands)nl
Portuguese (Brazil)br
Portuguese (Portugal)pt

NEC Japanese

DownloadDownload the 810649_W2K_SP4_nec98_JA.exe package now.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name   --------------------------------------------------------   22-Nov-2002  16:58  5.00.2195.6139    150,800  Accwiz.exe          10-Dec-2002  17:37  5.00.2195.6157    301,328  Appwiz.cpl   26-Nov-2002  14:23  5.2.3644.0         10,752  Hh.exe              26-Nov-2002  14:23  5.2.3718.0        513,632  Hhctrl.ocx   10-Dec-2002  17:37  5.2.3644.0         37,888  Hhsetup.dll         10-Dec-2002  17:37  5.2.3644.0        143,872  Itircl.dll          10-Dec-2002  17:37  5.2.3644.0        122,368  Itss.dll            22-Nov-2002  16:59  5.00.2195.6139     43,792  Magnify.exe         22-Nov-2002  16:58  5.00.2195.6139     24,848  Narrator.exe        22-Nov-2002  16:59  5.00.2195.6139    221,456  Osk.exe             10-Dec-2002  17:37  5.00.3502.6139  1,099,536  Shdocvw.dll         10-Dec-2002  17:37  5.00.3502.6144  2,354,448  Shell32.dll         10-Dec-2002  17:37  5.00.3502.6139    408,848  Urlmon.dll          10-Dec-2002  11:24  5.0.2195.6157     155,136  Sp3res.dll				

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
Administrators can download this update from the Windows Update Catalog to deploy to multiple computers. If you want to obtain this update to install later or install on more than one computer, search for this article ID number by using the Advanced Search Options feature in the Windows Update Catalog.

For more information about how to download updates from the Windows Update Catalog, click the following article number to view the article in the Microsoft Knowledge Base:
323166 How to download updates that include drivers and hotfixes from the Windows Update Catalog
For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with Only One Reboot

Article ID: 810649 - Last Review: 02/03/2011 19:53:00 - Revision: 4.12

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