Windows XP stops responding after a 1394 camera is unexpectedly removed

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
If a 1394 camera is streaming data by using isochronous transfers, and if the 1394 camera is unexpectedly removed, Windows XP stops responding, and you receive an error message on a blue screen.
Cause
The problem occurs because 1394bus.sys incorrectly handles the surprise removal event and tries to access a NULL pointer.
Resolution

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the lastest Windows XP service pack
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Properties

Article ID: 811789 - Last Review: 01/11/2015 22:22:53 - Revision: 5.0

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Microsoft Windows Server 2003 Service Pack 1
  • kbnosurvey kbarchive kbHotfixServer kbqfe kbprb KB811789
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