Article ID: 812307 - View products that this article applies to.
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Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect the computer.
After you install Microsoft Business Solutions Customer Relationship Management (Microsoft CRM), and then you try to start Microsoft Word, Word may prompt you with a security warning that resembles the following security warning:
This issue may occur if the following conditions are true:
To resolve and to prevent this problem, trust the macros from this source by using one of the following methods.
Method 1: Always trust macros from this sourceWhen you receive the security warning, click to select the Always trust macros from this source check box in the Security Warning dialog box, and then click Enable Macros.
Method 2: Trust all installed add-ins and templatesWarning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
To trust the macros that are included in the Crystal Reports Smart Tag (ActiveX) add-in, follow these steps, as appropriate for the version of Word that you are running.
Microsoft Office Word 2007
Microsoft Word 2002 and Microsoft Office 2003
Crystal Reports provides enhanced support for Word by letting you rapidly extract charts, tables and other report objects from reports and directly insert them into Word documents. With support for Smart Tags in Microsoft Office XP, you can view, share, and refresh report objects from your Word document.
Word 2007To determine whether the "Crystal Reports Smart Tag Recognizer" Smart Tag is installed in Microsoft Office Word 2007, follow these steps:
Word 2002 and Word 2003To determine whether the "Crystal Reports Smart Tag Recognizer" Smart Tag is installed in Microsoft Word 2002, click AutoCorrect Options on the Tools menu, and then click the Smart Tags tab.
Note A version of Crystal Reports is provided with some Microsoft products. This includes Microsoft CRM.
For information about how to contact the companies mentioned in this article, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendorsThe third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 812307 - Last Review: February 28, 2014 - Revision: 4.0