This article has been archived. It is offered "as is" and will no longer be updated.
BUG#: 363762 (SHILOH_bugs)
When you run System Monitor from the Performance console on a computer that is running SQL Server with Service Pack 3 (SP3) and you restart SQL Server without closing the Performance console, the following message is logged in the SQL Server error log:
You may notice that SQL Server-related objects do not appear in the Performance object list.
When this error occurs, SQL Server disables the collection of all performance counter data. If you query the sysprocesses table in the master database, the value of the waittype column and of the waittime column is always zero for all system process IDs (SPIDs). The value of the waittype column and of the waittime column may remain at zero, even if you query the sysprocesses table several times. Other commands that return performance information, such as querying the sysperfinfo virtual table or running the DBCC SQLPERF(WAITSTATS) command, will either return empty results sets or return results that indicate no waits or wait time occurred.
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
290211 How to obtain the latest SQL Server 2000 service pack
Note Turn off the monitor programs that are running on your computer and restart the SQL Server service before you install this hotfix. The monitor programs may cause a shared memory segment that was created before the installation of the hotfix to be left open with the corresponding Access Control Lists (ACL), even after you install the hotfix on your computer.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.