You Cannot Open Certain System Information (.nfo) Files
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You may not be able to open certain System Information (.nfo) files in Windows XP. When you double-click an .nfo file to open it, the System Information tool starts, and then quits unexpectedly. As a result, you cannot open the .nfo file.
This problem occurs because the size of the environmental variable path is greater than 512 characters.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------- 06-Feb-2003 18:48 126.96.36.1990 348,160 Msinfo.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
For additional information about the System Information tool in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
308549 Description of Windows XP System Information (Msinfo32.exe) Tool
Article ID: 813907 - Last Review: 12/08/2015 01:58:21 - Revision: 3.1
Microsoft Windows XP Professional
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