You may lose recoverable messages if you restart or shut down the receiver

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You may lose recoverable messages if you restart or shut down the receiver.
This issue occurs if Microsoft Message Queuing, also known as MSMQ, 2.0 sends a storage acknowledgement without verifying that it successfully stored the message.
Shut down or restart the system by using the menu options in Windows to make sure that recoverable messages work correctly. Recoverable messages may not work if there is a power outage or if the power cord is unplugged. Use transactional messages in those cases.

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name   --------------------------------------------------------------   19-Feb-2003  17:24         281,360  Mq1repl.dll   04-Feb-2003  15:51          14,096  Mq1sync.exe   19-Feb-2003  17:21          75,408  Mqac.sys   19-Feb-2003  17:24         217,360  Mqads.dll           30-Oct-2002  16:43          25,360  Mqbkup.exe   19-Feb-2003  17:24          76,560  Mqdscli.dll   19-Feb-2003  17:24          41,744  Mqdssrv.dll         21-Oct-2002  20:31          98,064  Mqmig.exe           19-Feb-2003  17:24         265,488  Mqmigrat.dll        19-Feb-2003  17:24         222,480  Mqoa.dll            19-Feb-2003  17:24           8,464  Mqperf.dll   19-Feb-2003  17:24         427,280  Mqqm.dll   19-Feb-2003  17:24         102,672  Mqrt.dll            19-Feb-2003  17:24          70,928  Mqsec.dll   19-Feb-2003  17:24         400,656  Mqsnap.dll   19-Feb-2003  17:24          23,824  Mqupgrd.dll   19-Feb-2003  17:24         110,352  Mqutil.dll   19-Feb-2003  17:24          64,784  Msmq.cpl				

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Article ID: 814776 - Last Review: 02/27/2014 21:17:18 - Revision: 2.4

Microsoft Message Queuing 2.0

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