Article ID: 814858 - View products that this article applies to.
Moderate: Requires basic macro, coding, and interoperability skills.
This article applies to a Microsoft Access database (.mdb or .accdb) and a Microsoft Access project (.adp).
When you try to save an Access database file (.mdb or .accdb) as an MDE file (.mde) or ACCDE file (.accde), or when you try to save an Access project file (.adp) as an ADE (.ade) file, Access may stop responding. You may receive the following error message:
Microsoft Access has encountered a problem and needs to close. We are sorry for the inconvenience.
Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve Microsoft Access. We will treat this report as confidential and anonymous.
To see what data this error report contains, click here.
If you click the link for To see what data this error report contains, click here, you may receive the following error signature:
AppName: msaccess.exe AppVer: 10.0.3409.0 ModName: mso.dll ModVer: 10.0.3501.0 Offset: 0001c4c5
Additionally, other offsets, other versions of Access, and other versions of the mso.dll are possible.
This problem may occur when the compiled Visual Basic for Applications (VBA) project of the .mdb file or the .adp file is corrupted.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
To work around this problem, you can reload the VBA project of the Access database from text and then create the MDE file or the ACCDE file, or the ADE file. To do this, follow these steps:
Note Make a backup copy of the database before you start these steps.
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/278376/EN-US/ )ACC2002: "Make MDE File" or "Make ADE File" Command Is Not Available
(https://support.microsoft.com/kb/289686/EN-US/ )ACC2002: Error Message: "Microsoft Access Was Unable to Create an MDE Database"
Article ID: 814858 - Last Review: September 30, 2011 - Revision: 6.0