Article ID: 815003 - View products that this article applies to.
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When you print to an HP LaserJet 8550 or an HP LaserJet 4500 printer in Microsoft PowerPoint, you may experience the following issues:
These issues occur if you use either the Windows Printer Control Language (PCL) driver for HP LaserJet 8550, for HP LaserJet 4500, or if you use the HP PostScript printer driver for the same two printers.
To work around these issues, use different drivers with your HP LaserJet printer.
Method 1: Download the new PCL printer driverIf you use the Windows version of the HP LaserJet 8550 or 4500 PCL printer driver, download the latest HP PCL printer driver. To do so, visit the following HP Web site:
http://welcome.hp.com/country/us/en/support.htmlType the model name of printer that you use, press ENTER, and then click the hyperlink that corresponds to your model of printer. The appropriate download page will appear.
Method 2: Switch to the Windows PostScript driverIf you are running Microsoft Windows 2000 or Microsoft Windows XP, install the Windows PostScript driver version for your printer. For additional information about how to install this Windows PostScript driver, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/282842/EN-US/ )HOW TO: Install a Printer Driver Locally for a Remote Printer in Windows
http://www.adobe.com/products/printerdrivers/windows.html#adobeps45Follow the installation instructions to install the driver and to configure it to work with your printer.
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