You are currently offline, waiting for your internet to reconnect

You Receive an Error Message When You Try to Forward or to Reply to a Digitally Signed E-Mail Message

This article has been archived. It is offered "as is" and will no longer be updated.
When you try to forward or to reply to a digitally signed e-mail message from a mail account without a digital ID in Outlook Express, you receive the following error message:
You do not have a digital ID
This problem occurs because Outlook Express tries to send the e-mail message with a digital signature even if there is not a digital ID present for the forwarding mail account.
To work around this problem, turn off the Digitally sign option before you reply or forward the digitally signed e-mail message. To do this, follow these steps:

  1. After you click theReply or the Forwardbuttons on the e-mail message, click theTools menu.
  2. Verify that the Digitally sign check box is not selected. Click to clear the Digitally sign check box if it is selected.
  3. Click Send.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Article ID: 816830 - Last Review: 12/08/2015 02:19:24 - Revision: 2.0

Microsoft Outlook Express 6.0

  • kbnosurvey kbarchive kbbug kbpending KB816830